Webcast Support
We offer U.S.-based helpdesk support for online events, such as live and pre-recorded webcasts of training sessions, continuing education webinars, corporate event broadcasts, press conferences, and more. Our help desk technicians are experienced computer support professionals, ready to assist online attendees with any difficulties they encounter when viewing your webcast.
Helpdesk services available include:
- 24/7 toll-free phone support
- Live online chat
- Customized helpdesk site (event links, FAQs, system requirements, troubleshooting tips, contact info, download links, etc.)
- Comprehensive call reports (difficulty and resolution details)
Click here to request more information.
