General FAQs

Can I host adult websites on your servers?

No. We do not host adult websites, and reserve the right to reject any website that we consider inappropriate or offensive, or that violates copyrights, trademarks, or any legal statutes.

Can I have more than one domain name?

Yes. We can point other domain names to your primary website address.

Do I have 24/7 unlimited access to update my pages?

Yes. You can log on and edit your website any time, day or night.

How many email addresses do I get?

The number of email accounts (mailboxes) you are allowed to use depends on which hosting plan you choose, and you are allowed unlimited number of email aliases. An alias is an email address that points to an existing email mailbox.

Am I allowed to send SPAM using your mail servers?

No. SPAM is defined as mass, unsolicited email messages (i.e. junk mail) and users who send SPAM will be immediately terminated, and will be charged theft of service fines up to $1.00 per message plus a $10.00 processing fee per complaint received.

How do I report claims of copyright infringement under the DMCA?

U.S.NEXT complies with all applicable US Copyright Laws regarding the intellectual property of others. Please click here to view procedures for submitting a copyright infringement claim under the DMCA. Information on filing counter claims can be found there as well.

Does U.S.NEXT also design websites?

Yes. Click Here for more information about our website design and maintenance services.

Will my site go down while it is being transferred to your server?

No. Our engineers work with you to ensure that your site and email remain available.

What is the difference between Full Service and Self Service hosting?

If you sign up for one of our Full Service plans, we will upload your website, set up your email addresses, change your domain name server addresses, and test your site's functionality. If you sign up for a Self Service plan, we send you an email with instructions on how to perform these tasks yourself.