Updated Oct. 9, 4pm

Due to a cyberattack, many U.S.NEXT services are down, including email and websites.

Our staff is working around the clock with FBI and Homeland Security teams to evaluate this situation and determine the next steps. This is expected to be a multi-day event, and we’ll communicate helpful information as it becomes available.

We continue to evaluate the extent of the impact. As a precaution, we have shut down access to services while we run risk assessments before bringing services back online. No personal client account information, including billing details, has been compromised.

For clients who need email service, we would be happy to coordinate any DNS change to point to another email service.

Please continue to access usnx.com for official updates.