core / user support

Reliable, User-Centric IT 
Support When You Need It
USNX provides user-focused support services with a ticket-based system, in-house technicians, and quick response times. Our goal is to keep your team productive by solving problems quickly and effectively.
Workstation Troubleshooting
Resolve issues fast to minimize downtime. From hardware glitches to performance slowdowns, our technicians get your workstations back on track quickly.
Application Support
Keep your software running smoothly. We provide expert assistance with business applications to ensure users stay productive without interruptions.
Software Installations & Updates
Stay current and secure. Our team handles software deployments and updates to keep your systems up to date and protected.
Peripheral Setup & Support
Connect and configure devices with ease. From printers to monitors and other accessories, we make sure your peripherals work seamlessly with your systems.
Password & Account Support
Access restored quickly and securely. We assist with password resets, account access issues, and credential management to keep users connected without delays.
General Help Desk Support
Get help when you need it. Our responsive help desk team provides fast, friendly support for all your day-to-day IT needs.
Fast. Friendly. Dependable.
Count on USNX to keep your users supported and your business moving forward.